I Don’t Have Access To My Registered Email Address
Losing access to the email you registered with can present a few challenges in regards to your account.
You can continue to login using your email address as long as you know your password, however, you will not receive our emails with upcoming promotions and bonuses you can take advantage of. Also, sometimes we might use your email address to contact you regarding your account, which is why your contact information should be up to date.
If you lose or forget your password, you will not be able to get the link to reset your password. However, you still have a few options:
• Regain access to the email address if at all possible.
• Update your email address.
How To Update Your Email Address:
Contact our Player Services Team through email.
We will verify your account information, such as your name, your phone number, and your address, all which were requested of you at the time of registration. With this information we will be able to validate your account security and confirm your identity.
Afterwards, our team will be able to update the email address for you.
If you have any questions, please contact our Player Services Team and we will be happy to help you.